Operations Associate

EMCO Gem Inc. is an established Colombian emerald manufacturer and wholesaler specializing in providing local and international clients with the finest Colombian emeralds in the trade.

We are seeking an organized, detail oriented and tech savvy individual who wants to learn new skills and can manage a small office, while supporting the Managing Directors and sales team.

Qualifications:

• Bachelor’s Degree (Preferred)
• 3-5 years’ experience in administrative support and office management
• Experience with precious gemstones and diamonds (preferred but not required)
• Attention to detail and strong communication skills

The ideal candidate would possess the following skill sets:

• Exceptional organizational skills
• Strong work ethic
• Working knowledge of Microsoft Office
• Knowledge of Photoshop and CRM systems (preferred but not required)
• Ability to multi-task in a fast-paced environment
• Must be trustworthy and honest
• Strong written and verbal communication skills
• Team player

Key Duties & Responsibilities:

Inventory Management-

• Ability to learn, use and manage our inventory management software
• Create shipping orders for inventory domestically and internationally
• Manage/receive inventory shipments from clients
• Deliver/pick up inventory to and from clients/vendors
• Assist sales team with all requests regarding inventory (photos, videos, certificates, tracking information, etc.)

Admin-

• Answer telephones/greet clients
• Order/organize supplies for the office
• Track office maintenance
• Assist bookkeeper with invoices, payments, and filing      
• Prepare, organize, and store information in paper and digital form

Tradeshows-

• Assist team with all facets of Tradeshow preparation
• Order the booth, furniture, electrical set up, posters/tablecloths, WiFi, and supplies
• Prep merchandise and displays
• Set up shipment to/from the tradeshow
• Book team credentials (badges)
• Book travel for team (hotels/flights)

Requirements & Experience:

• Interest in the jewelry / diamond industry (Prior experience not necessary)
• Open to traveling for trade shows
• A passion for organization and providing exceptional service
• Ability to think critically and adapt quickly in a fast paced environment
• Exceptional time management skills and accountability
• Team player with an ability to work collaboratively